AI Engineer

Location: London | Hybrid
Salary: £100,000 + Benefits

Mirai is supporting a leading utilities organisation specialising in telecommunications infrastructure and connectivity services.

With significant investment in digital transformation and emerging technologies, the business is leveraging AI to enhance network operations, improve customer experiences, optimise service delivery, and drive innovation across its telecoms ecosystem. This is an exciting opportunity to join a forward-thinking organisation and play a key role in shaping its AI capabilities and future technology strategy.

The Role

As an AI Engineer, you’ll be responsible for designing, building, and deploying AI-powered solutions that solve real-world challenges across telecommunications and utility services.

Working closely with engineering, technology, operations, and product teams, you’ll take ideas from concept through to production, helping build intelligent systems that improve operational efficiency, automate processes, enhance customer interactions, and support critical business decisions.

This is far more than an implementation role. You’ll have the opportunity to influence technical direction, experiment with emerging technologies, and play a key role in how AI is embedded across the organisation.

What You’ll Be Doing

• Building and deploying AI-powered applications and services

• Developing LLM and generative AI solutions using modern frameworks

• Designing agentic workflows and intelligent automation capabilities

• Building scalable APIs and services for AI products

• Creating RAG pipelines and knowledge-driven AI applications

• Working closely with business and technology stakeholders to identify AI opportunities

• Integrating AI solutions into customer-facing and internal platforms

• Supporting AI use cases across network operations, customer service, field engineering, and business functions

• Evaluating emerging AI technologies and driving adoption where appropriate

• Monitoring, optimising, and improving production AI systems

What We’re Looking For

• Commercial experience building and deploying AI solutions

• Strong Python engineering experience

• Hands-on experience with LLMs and modern AI frameworks such as LangChain, LangGraph, LlamaIndex, OpenAI, Anthropic or similar

• Experience building AI agents, copilots, or workflow automation tools

• Knowledge of vector databases, RAG architectures, and prompt engineering

• Experience working with AWS, Azure, or GCP

• Strong software engineering fundamentals and experience delivering production-grade systems

• Experience working with large-scale operational or infrastructure-focused environments is advantageous

• Comfortable operating within a fast-paced environment where priorities can evolve quickly

• Strong communication skills and the ability to engage both technical and non-technical stakeholders

Why Join?

• Play a key role in shaping AI strategy within a major telecommunications and utilities organisation

• Work on innovative projects that impact network performance, customer experience, and operational efficiency

• Opportunity to build and deploy cutting-edge AI solutions at scale

• High level of ownership, autonomy, and impact

• Collaborative and forward-thinking technology culture

• Competitive salary of £100,000 plus benefits

Diversity & Inclusion

Mirai believes in the power of diversity and the importance of an inclusive culture. We welcome applications from individuals of all backgrounds, understanding that a range of perspectives strengthens both our team and the teams of our partners. This is just one of the ways we’re taking positive action to shape a collaborative and diverse future in the workplace.